Shipping Policy
Thank you for shopping with raregearusa.com (“Website”). This Shipping Policy describes the terms and conditions relating to the processing, fulfillment, and delivery of orders placed with Rare Gear U.S.A. (“Rare Gear,” “we,” “us,” or “our”).
By placing an order on our Website, you agree to the terms outlined in this Shipping Policy.
Order Processing
All orders are subject to processing time prior to shipment. Processing times are separate from shipping transit times and are estimates only.
Standard processing time: 1–3 business days
Processing times may be extended during peak periods, holidays, or promotional events
Orders are processed Monday through Friday, excluding public holidays
Once your order has been shipped, you will receive a shipping confirmation email with tracking information (if available).
Domestic Orders
All domestic orders qualify for FREE standard shipping via USPS or UPS Ground.
Domestic delivery times are typically 3–7 business days after dispatch, depending on the carrier and destination.
Delivery times are estimates only and are not guaranteed.
Shipping Methods & Delivery Times
We offer shipping options based on destination and carrier availability. Delivery timeframes are estimates only and are not guaranteed.
Expedited Shipping (if selected): 2–3 business days after dispatch
International Shipping: 7–14 business days after dispatch (subject to customs clearance)
Delivery times may vary due to carrier delays, weather conditions, customs processing, or other factors outside of our control.
Shipping Rates
Shipping costs are calculated at checkout for expedited or international orders and depend on:
Order weight and dimensions
Delivery location
Selected shipping method
Carrier rates and surcharges
All applicable shipping fees will be displayed before checkout is completed.
Shipping charges are non-refundable unless required by law.
Order Tracking
Once your order has shipped, tracking details will be provided via email where available.
Please allow 24–72 hours for tracking information to update in the carrier’s system.
International Shipping
We ship to select international destinations.
International orders may be subject to import duties, taxes, customs fees, or other charges imposed by the destination country. These charges are the responsibility of the customer and are not included in our prices or shipping fees.
Customs processing may result in additional delivery delays.
Delivery Responsibility
Once an order has been transferred to the carrier, responsibility for the shipment passes to the customer, subject to applicable law.
Rare Gear is not responsible for:
Delays caused by carriers or customs
Incorrect or incomplete shipping addresses provided by the customer
Failed delivery attempts due to recipient unavailability
Customers are responsible for ensuring all shipping details are accurate at checkout.
Shipping Delays
While we aim to meet all estimated delivery times, delays may occur due to circumstances outside our control, including:
Carrier disruptions
High order volume periods
Severe weather conditions
Customs inspections
Such delays do not constitute grounds for cancellation or refund outside of our standard return policy.
Address Changes & Order Changes
Order changes or cancellations must be requested as soon as possible after purchase.
Once an order has been processed or shipped, modifications may no longer be possible.
If the order has already been fulfilled, it may be subject to return procedures after delivery.
We strongly recommend reviewing all order details carefully before completing checkout.
Contact Information
If you have any questions regarding shipping or delivery, please contact us through the contact details provided on our Website.
